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IT Technician II

Apply now Job no: 492767
Work type: Temporary Grant-P14
Location: Administration – Orangeburg, SC
Categories: Information Technology

SC State University Public Service & Agriculture, in partnership with the United States Department of Agriculture, provides an important public service to rural and underserved individuals, families, communities, and farmers needing access to the latest research-based science and sustainable practices in youth leadership development, agriculture, financial management, business development, nutrition and college and career readiness. 1890 Research and Extension is seeking to hire an IT Technician II.

Responsibilities:

Under the supervision of the Director of IT Services, the IT Technician II will:

  • Assists with the installation and implementation of computer systems and/or telecommunications networks (LANs, Wireless Access, Cables, Wiring, Switches, and Hubs, etc.). Performs periodic maintenance and monitoring of computer systems. Performs pre-configured port activations on network switches.
  • Applies simple, state-of-the-art technology to meet and improve the network control center. Assists with installing hardware, equipment, and telecommunications infrastructure. Assists with providing information and/or telecommunication network systems monitoring, problem analysis, tracking, and resolution.
  • Assists in documenting information and/or telecommunication network systems outages, changes, and procedures. Provides customer service for all information and/or telecommunication network systems support areas.
  • Assists with designing hardware configurations and installs hardware. Assists with planning, design, and evaluations relative to communication networking and operations layouts. Assists with coordinating operation of systems; maintains all system documentation; monitors all system maintenance; maintains records of equipment and replacement plan.
  • Assists with conducting interviews to determine user needs. Assists with evaluating technologies and makes recommendations for adoption.
  • Provides preventive action recommendations for network issues.

Minimum Requirements

  • A high school diploma and experience in information technology, electronics technology systems, or other related areas. An associate degree or bachelor's degree in a related field may be substituted for the required experience.
  •  Excellent interpersonal and communication skills, with the ability to provide exceptional customer service and work with diverse groups of people.
  • Strong initiative with the ability to multi-task and prioritize workload.

 

                                             SC STATE UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER

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