Student Services Coordinator II (Financial Aid Counselor) in Administration – Orangeburg, SC

Closes:Dec 30 2025

• Consult with Director and/or Associate Director(s) when issues require further review to consider options that will effectively and satisfactory meet customer needs within University policy. • Conduct individual counseling sessions for students and/ or parents either by appointment, phone, or walk-ins. • Review and make written decisions on cases such as SAP, Independency Appeals and Change of Circumstance, etc. • Represent the office in outreach events. • Award financial aid according to program regulations (may include LIFE, HOPE, Loans, FAFSA awarding, Work Study, R2T4, over awards, Electronic Funds Transfers, Scholarships). • Responsible for reconciling program processes for functional unit (may include LIFE, HOPE, Loans, Pell awarding, Work Study, R2T4, Over awards, Electronic Funds Transfers, Scholarships). • Work with campus partners to coordinate the tracking, awarding, and disbursing of internal scholarship funds. • Counsel students and parents regarding all aspects of financial services operations, methods, and policies and procedures to ensure complete, accurate, and timely financing of student educational expenses. • Provides consumer information related to program responsibilities and presents information to prospective students in person and at orientation sessions. • Certify applications for loans and external scholarships. • Review aid applications for accuracy and verify application information with supporting documentation. • Responsible for staying abreast of Financial Aid Policies and Procedures. Working within functional units to continuously improve processes in the office. • Assist with Banner System testing. Alerting management to anomalies before system goes live.

Endpoint Technician I in Administration – Orangeburg, SC

Troubleshoots, repairs, and resolves moderately complex software and device issues. Serves as technical resource for users. Collects survey data and compiles and produces survey results. Provides data on problematic trends and patterns in customer support requirements. Installs, configures, troubleshoots, and maintains simple to moderately complex customer hardware and software. Ensures end user information security/information assurance policies, principles, and practices are applied. Identifies and provides advice for information technology requirements for individuals. Writes and tests documentation as directed. May also make recommendations for technical documentation methods and procedures. May train and/or develop materials for customer training.

Associate DIrector of Student Financial Services in Administration – Orangeburg, SC

• Provides a high level of customer service to the University community. • Monitors the student billing receivables system (Banner); submits reports; prepares and distributes statements and/or correspondence to students. • Updates debtor account information such as name, address, and phone number/(s) in student record system. Skip traces individuals who have withdrawn using online Web resources. • Generates and mails letters to students who have officially withdrawn reminding of their financial obligation to the University. Flags computer records of students owing monies to the University. Monitors/maintains the addition/removal of miscellaneous charges in student billing system. • Documents student account contact form with pertinent information such as date(s) of correspondence sent, dates of telephone conversations. • Assists with cashiering duties as needed; assists other student financial services administrators during absences or peak workload periods. • Responsible for documents correspondence pertaining to the Office of Student Financial Services. • Assists students/parents attending student orientation. • Communicates • in a professional and service-oriented manner with students, parents, faculty, staff, and others. • Performs other duties as assigned

Electronic Resources Librarian in Administration – Orangeburg, SC

1) collaborating regularly with external e-service providers, such as database vendors, consortia, and related technology suppliers for access and the resolution of access problems in a timely manner; 2) collaborating with the university IT department and EZ Proxy vendor to manage proxy server configuration and access; 3) negotiating electronic resources license agreements and renewal management; 4) investigating, evaluating, and recommending new and emerging technologies that will improve and expand access to library services and resources; and 5) using Counter 5 to provide usage reports; 6) providing reference and information services; 7) conducting information literacy training to ensure students and faculty can effectively search, assess, and information retrieved; 8) serve as library faculty liaison to academic departments, includes preparing accreditation and related accountability reports.

Library Technical Assistant in Administration – Orangeburg, SC

Closes:Dec 31 2025

• Order, process, and track library funds spent on books and materials. • Contact vendors to verify the status of ordered materials; generate and maintain status and receipt reports. • Verify incoming book shipments against invoices; maintain accurate records of all acquisitions. • Resolve routine issues with technical procedures in the acquisitions and cataloging workflow. • Perform pre-order bibliographic searching in GOBI/YBP Market Place, ExLibris Alma, and OCLC to avoid duplication in the library's collection. • Communicate acquisition status updates to Reference and Information Specialists and other staff as needed. • Assist the coordinator with cataloging, spine labeling, and processing of materials for the general collection, including serials and continuation titles. • Participate in special projects within the Technical Services Department. • Compile and maintain statistical data and reports related to cataloging and acquisitions activities. • Assist with drafting correspondence for gift book donations. • Supervise and train student assistants, interns, and other student workers; prepare and submit timesheets as required. • Participate in library and university workshops, conferences, and professional development opportunities. • Serve on library and university-wide committees. • Perform other related duties and assignments as directed.