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Director of Customer Service in Administration – Orangeburg, SC
The University Director of Customer Service is responsible for drafting, implementing, and executing policies and procedures to facilitate a quality customer service experience at South Carolina State University. The role of the Director involves ensuring customer service standards are adhered to, developing customer service policies, managing customer service teams, and providing customer satisfaction. Duties and Responsibilities: • Develop policies and procedures: Creating and implementing policies and procedures to ensure a quality customer service experience • Managing teams: Overseeing customer service teams • Establishing performance metrics: Setting performance metrics • Researching: Researching to understand customers, including gathering feedback through surveys and questionnaires • Developing training programs: Developing and implementing training and quality assurance programs for employees • Identifying technology updates: Identifying and recommending updates to technology, equipment, and policies • Working with executives: Working with executives to establish standards and objectives for customer service
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Student Services Program Coordinator in Administration – Orangeburg, SC
The Admissions Counselor is responsible for recruitment program coordination, including coordination and support of certain invitational programs of the Office of Admissions, as well as some others in conjunction with the Division of Enrollment Management. Coordinates communication with the high school and independent counseling communities. Also responsible for admissions recruitment, counseling, outreach, and application review. Represent the University both on and off campus to prospective students, parents, secondary school counselors, and other individuals or organizations involved in the college selection process. Plan and implement recruitment activities for assigned high schools and territories, including travel to distant sites in South Carolina and nationally. Counsel prospective applicants on the admissions process and opportunities at the University under all applicable policies, standards, and requirements. Provide one-on-one admissions counseling to diverse populations primarily through in-person appointments, phone calls, and emails. Review, evaluate, and score prospective student credentials on time, process applications in Banner, and counsel students and parents on admissions requirements, campus services, and programs. Coordinate and contribute to the success of various student visit programs designed to recruit targeted prospective applicants to the University. These programs require significant collaboration with Student Success and Retention, Multicultural Affairs, Financial Aid, Office of the Registrar, Student Affairs, and Academic Affairs.
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Assistant Professor of Music in Administration – Orangeburg, SC
Teaching, creative work, and service to the department, school, and university community. Teaching responsibilities include courses in music technology, commercial composition/arranging, recording studio techniques, and supervision of the required internship program. Other courses assigned by the department may include performance instruction, aural skills, or other classes depending on the candidate's qualifications and needs of the department.
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Administrative Specialist II in Administration – Orangeburg, SC
Provides a wide range of administrative support including managing the Director’s calendar, scheduling all meetings, coordinating meeting logistics, researching and preparing materials, and serving as a key point of contact for alumni, current students, and other constituents in a professional, courteous, and helpful manner. Prepares a wide variety of correspondences and reports; drafts memos/letters and emails in response to routine questions. Will assist with responsibilities that include: Execute various tasks crucial to the efficient operation of the Career Center office during the Director’s travel periods. Ensures the Career Center runs smoothly by working collaboratively and maintaining an upbeat, positive attitude and other administrative activities supporting the Career Center function as the Director assigns.
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Radiochemist – Research Scientist / Tenure Track Faculty Position in Administration – Orangeburg, SC
In this exciting role, the successful candidate will spend approximately 75%-time conducting research in areas not limited to: • Advanced Oxidation Processes. • Catalytic Remediation. • Chemical Treatments. • Environmental Analytical Methods. • Inorganic Pollutants. • Organic Pollutants. • Separation Technologies In addition, the successful candidate will be required to teach at least one course (25% of an FTE) as a faculty member in the department of Biological and Physical sciences and 75% of time devoted to conducting research in the CEES. Also, he/she will: • Identify and develop new research areas and proposals and secure funding. • Develop methods/models to collect environmental samples from different media (air, soil, water, materials, etc.). • Develop methods and optimize data collection and analysis using analytical methods such as gas chromatography/mass spectrometry (GC/MS), proton transfer reaction mass spectrometry (PTRMS), and high-performance liquid chromatography (HPLC); develop new methods and codes for data collection and analysis. • Actively works to build a network of contacts and collaborators within their area of research and at funding agencies. • Presents findings at seminars and/or conferences. • Reports regularly on research progress to funders.
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